Email Marketing Producer – Loyalty Programs
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San Francisco, CA

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Onsite

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Contract

|Job ID 72030|Posted Oct 7, 2025
JOB DESCRIPTION

About the Role:

This position is responsible for the execution of approved promo marketing content for the Loyalty 2.0
customer for the email channel.
This candidate will be an expert in the tools and QA processes and will
advocate for operational effectiveness to drive the customer-facing digital experience.
Digital Operations is the first line of defense for tools issues and engages technical & product support partners
to drive timely resolutions to minimize any impact to daily operations.


Responsibilities:
  • Responsible for delivering and executing all Loyalty 2.0 marketing content for client across the email channel
  • Ensures Loyalty 2.0 project is launched on time and meets project requirements while keeping management notified of progress and/or deviation from project schedule (deliverables,milestone dates, resources, etc.)
  • Partners regularly with members of cross functional areas including Marketing, Site Merchandising, Creative, WCD, etc. throughout the creative and development workflow
  • Responds quickly to change in scope or project schedule by communicating to management any impacts to the project across all marketing channels
  • Assists in leading key meetings owned by Digital Operations and records action items while communicating out to owners for follow-up and completion
  • Drives the QA review and final sign-off of content across Loyalty 2.0 email deliverables; documents feedback and manages any required changes in response to the business needs
  • Provides support for cross-functional teams when issues occur by working with Business Engagement, Tech, and WCD teams to facilitate resolution and communicate updates to team
  • Proactively seeks out opportunities to learn more about brand business, processes, and systems while working with manager to define improvement areas where needed

Qualifications:
  • Bachelors Degree or equivalent work experience
  • 1-3 years of detailed task planning and execution experience with related experience in retail/ecommerce including direct experience with project management tools such as Airtable, Smartsheet, Office365, etc.
  • 1 year working with an email service provider and tools such as SFMC, Movable Ink, Coherent Path, or similar is preferred
  • Highly detailed oriented, experience in managing, and communicating deliverables for multiple projects at any given time
  • Ability to handle routine and impromptu assignments with minimal supervision while displaying flexibility in taking direction from team and co-workers
  • Self-motivated and driven with the ability to work well independently and within a group setting
  • Ability to remain poised in a fast-paced environment is essential
  • Excellent oral/written communication, analytical, and interpersonal skill
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. 

We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.