Join our dynamic team as a Service Analyst where you'll play a vital role in supporting business operations and client services. This onsite position is perfect for a detail-oriented professional with strong interpersonal skills.

Responsibilities

• Efficiently process and evaluate service requests to ensure client satisfaction.
• Manage routine account transactions with precision and speed.
• Coordinate document distribution via email and traditional mail, including mail merges.
• Collaborate with the operations team to complete business services tasks.
• Assist colleagues in meeting departmental and regulatory requirements.
• Make informed decisions through comprehensive case analysis.
• Organize and support office events, ensuring smooth execution and vendor coordination.
• Maintain a professional demeanor and appearance in the corporate setting.

Skills

• Proficiency in Microsoft Office, especially Excel.
• Experience in a corporate office environment with a focus on professional presentation.
• Reliable with consistent attendance and punctuality.
• Excellent communication and interpersonal skills.
• Ability to multitask and maintain organization in a fast-paced environment.

Preferred Skills

• Experience with Salesforce is advantageous.
• Associate’s or Bachelor’s degree or equivalent work experience.
• Strong ethical standards, accountability, and decisiveness.
• Quick learner with the ability to adapt through onsite training.

Horizontal is committed to fostering an inclusive workplace that values diversity, equity, and inclusion as fundamental principles. We welcome candidates from all backgrounds to apply and contribute to our vibrant team.

Horizontal facilitates valuable and productive conversations between you and potential employers.  We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $17 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.