Join a dynamic team as a Sr Business Analyst, where you'll bridge the gap between technology and business needs, ensuring seamless project execution and enhancement of applications. Work remotely and contribute to meaningful projects in a supportive and inclusive environment.

Responsibilities

• Collaborate with project teams to gather and analyze requirements for application enhancements.
• Act as a liaison between stakeholders to ensure clear communication and understanding of project needs.
• Facilitate meetings and document project progress, ensuring alignment with project management processes.
• Provide recommendations for change management and oversee testing plans to meet customer requirements.
• Participate in advancing the Business Analysis role within the department through collaboration and knowledge sharing.

Skills

• Proven experience with ITIL-based Service Management tools and the Microsoft Office Suite.
• Strong problem-solving and communication skills, with the ability to work effectively in cross-functional teams.
• Experience in writing and analyzing requirement specifications and understanding development methodologies.
• Ability to identify and analyze computer-related incidents to assist in problem management.
• Capacity to define problems, collect data, and create solutions for IT Service Management issues.

Preferred Skills

• Familiarity with ITIL philosophy and healthcare technology.
• Experience managing both custom-developed and vendor-supplied applications.

At Horizontal, we are committed to fostering a diverse, equitable, and inclusive workplace where all individuals are valued and empowered to contribute their unique perspectives.