Join our dynamic team as an IT Operations Administrator II, where you'll play a crucial role in ensuring seamless IT operations and support. This position offers a unique rotating schedule with opportunities to learn and grow in a collaborative environment.

Responsibilities

• Monitor and support IT operations in a 24/7 Enterprise Operations Center.
• Provide administrative support for IT functions such as media services and service desk operations.
• Manage media services, including handling and cataloging tapes and preparing them for shipping.
• Assist in creating and maintaining knowledge articles and documentation.
• Support technical staff with various tasks, backups, and user requests.
• Handle IT incidents and implement changes to the environment effectively.

Skills

• Minimum of 1-3 years of experience in IT operations or a related field.
• Strong experience with enterprise-level IT operations and monitoring systems.
• Excellent problem-solving skills and the ability to handle IT incidents efficiently.
• Strong communication skills and a proactive approach to learning and development.

Preferred Skills

• Familiarity with network operations centers and IT monitoring systems.
• Ability to work independently and follow detailed instructions effectively.
• High level of confidence and eagerness to learn and grow in the role.

We are committed to fostering an inclusive and diverse workplace where all individuals are valued and respected. Diversity, equity, and inclusion are at the core of our principles at Horizontal.