Skills/Qualifications:
• Bachelors degree in business administration, IT or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 10+ years of work experience in business analysis, project management, and/or process improvement to include:
• 3+ years of functional experience in at least one of the specific areas for position (e.g., claims, eligibility, product, benefits, implementations or related area)

Proven client service skills with a track record for building strong client relations
• Implementation experience
• Thorough understanding of pharmaceutical claims data and general understanding of medical claims data; highly analytical
• Self learns new processes/software to solve analytic problems
• Expert interpersonal skills necessary to drive results and deliver on commitments in a collaborative fashion
• Skillful at meeting facilitation, conflict management, and consensus building
• Capable of handling multiple projects simultaneously and ability to work under pressure with strict timelines in a fast-paced work environment
• Excellent verbal and written communication skills with prior experience giving presentations
• Proficiency in Microsoft Word, Excel, Project, PowerPoint, and Visio 

Claims system proficiency
• Previous PBM or healthcare experience
• Advanced experience using queries
• Occasional non-standard hours and travel may be required
• Reports to a Functional Business Owner, Manager or Director in PBM Operations, Specialty Operations, Clinical Operations, Compliance, Finance or Supply Chain Shared Services


Horizontal facilitates valuable and productive conversations between you and potential employers.  We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $69 - $107 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.