Remote in the US

SUMMARY:
Support and lead the product teams through PLM related improvement projects as well as support the product teams with daily help desk support. Use the FlexPLM and Windchill tool sets to develop creative solutions to complex problems and validate requirements with stakeholders.


HOW YOU WILL MAKE A DIFFERENCE:

1. Work on a small team in an environment where innovation is key; new challenges and opportunities arise frequently; and your analytical, collaboration skills are crucial.
2. Brainstorming new concepts and ideas for company process across business systems.
3. Help development FlexPLM and Windchill.

1. Assess and qualify system, functional or feature questions, issues and errors
2. Coordinate, assess and manage end user enhancement requests
3. Coordinate and establish the severity level for problems and issues
4. Support training new and existing end users as requested
5. Support introduction of minor and major releases of the PLM ecosystem: Oracle Agile, FlexPLM, StarLIMS
6. Work with functional teams to maintain and manage PLM ecosystem process, configurations, and customizations.
7. Work with the business to define business process workflows and provide clear specifications to technology for implementation.
8. Lead the implementation of new business processes within the PLM ecosystem.
9. Oversee process improvement for product teams or business processes.

1. Bachelor’s degree.
2. Minimum 5 years working with FlexPLM or Oracle Agile.
3. Experience with Atlassian Confluence/JIRA preferred.
4. Project Management experience is a significant plus.
5. Experience working with international cultures.
6. Ability to work in a fast paced environment, and travel internationally to different business sites 2-4 weeks a year.