Join our team as a Senior Business Systems Analyst and play a pivotal role in enhancing our claims system. This hybrid position offers a unique opportunity to collaborate cross-functionally and drive impactful initiatives to completion.

Responsibilities

• Lead cross-functional meetings to gather and define comprehensive business requirements.
• Collaborate with business units and IT teams to ensure alignment and successful delivery.
• Provide consistent communication through daily updates on activities, progress, and issue escalation.
• Assist in developing an interface between internal claims systems and external vendors.
• Document claims transmission and establish vendor hierarchy for claims validation.
• Define reporting requirements and manage the appeals process efficiently.

Skills

• Strong technical and analytical expertise with 5+ years of experience.
• Proven ability to build effective cross-functional relationships.
• Excellent problem-solving, conflict resolution, facilitation, and negotiation skills.
• Effective communication with both technical and non-technical audiences.
• Self-directed with high accountability and ability to meet tight deadlines.
• Proficient in documenting detailed business requirements.
• Experience with Agile frameworks and principles.

Preferred Skills

• Bachelor’s degree in business, Information Technology, or related field.
• Familiarity with Jira or similar project management tools.
• Healthcare industry knowledge or experience in healthcare-related projects.
• Experience working with claims vendors and systems.

We are committed to fostering a diverse, equitable, and inclusive environment where every team member feels valued and empowered to contribute their unique perspectives.