Remote in the US
Must have experience/skills:
Designing, architecting, and overseeing the implementation of Salesforce Data Cloud and Marketing Cloud solutions with a focus on enterprise-wide strategic business solutions

Job Description
We are seeking an experienced Senior Salesforce Architect specializing in CRM + Data + AI solutions to lead strategic solution design, architecture, and delivery within our Salesforce Practice. This role demands deep functional expertise, business acumen, and leadership in designing enterprise-wide Salesforce ecosystems that drive measurable business outcomes. The Senior Architect will collaborate closely with clients and cross-functional teams to craft scalable, high-impact solutions that span marketing, IT, and business functions. The ideal candidate will also play a key role in pre-sales, shaping strategic business solutions and cross-cloud best practices.

Key Responsibilities:
Solution Design & Architecture:

• Design, architect, and oversee the implementation of Salesforce Data Cloud and Marketing Cloud solutions with a focus on enterprise-wide strategic business solutions.
• Develop scalable, cross-cloud architectures integrating multiple Salesforce products (e.g., Sales Cloud, Service Cloud).
• Define best practices for data unification, segmentation, real-time activations, and cross-cloud architecture.

• Lead solution design sessions and technical workshops with client stakeholders.
• Create technical design documents, data models, and integration diagrams.
• Guide development teams through project lifecycles, from pre-sales and discovery to implementation and post-launch support.
• Ensure alignment with Salesforce's evolving platform capabilities and industry best practices, with a keen interest in exploring new and innovative possibilities with AgentForce.

• Serve as a trusted advisor to clients, translating business needs into actionable technical strategies.
• Present complex technical concepts to non-technical stakeholders and executives.
• Collaborate with Salesforce product managers and technical leads to ensure continuous innovation.

• Support pre-sales efforts by identifying strategic business solutions, creating solution proposals, and participating in client pitches.
• Estimate project timelines, technical level of effort, and resource needs for enterprise data solutions.
• Develop thought leadership content and participate in industry forums.

• Mentor and develop technical team members, fostering a culture of continuous learning.
• Lead architecture reviews and code quality assessments.
• Support talent acquisition by participating in recruitment and technical interviews.

• 8+ years of experience in Salesforce solutions architecture and technical consulting.
• Hands-on experience in Salesforce Data Cloud, Marketing Cloud Engagement, and Personalization, with a solid understanding of larger enterprise systems and their integration into Salesforce ecosystems.
• Salesforce Data Cloud and Marketing Cloud certifications preferred.

• Strong understanding of data modeling, data integration, and identity resolution.
• Understanding of when/where to leverage Salesforce development languages (Apex, Visualforce, Lightning Web Components, JavaScript, SQL).
• Understanding of API-based integrations and ETL tools.

• Proven track record in leading multi-functional teams and managing large-scale implementations.
• Ability to communicate technical solutions effectively to both technical and non-technical audiences.
• Strong client-facing consulting and relationship management skills.

• Experience working across industries such as Financial Services, Retail, or Healthcare is a plus.
• Familiarity with enterprise data privacy and security frameworks (GDPR, CCPA) a plus.