Responsibilities:
- Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention
- Statistical testing of A/B and multivariate experiments
- Design, build and maintain metrics and reports on program health
- Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis
- Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base
- Participate in strategic and tactical planning discussions

Qualifications: 
- 3-5 years of experience working with large-scale complex datasets
- Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions
- Strong working knowledge of SQL
- Background (academic or professional) in statistics, programming, and marketing
- SAS experience a plus
- Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.
- Excellent communication skills, equally adept at working with engineers as well as business leaders