Key Responsibilities

• Serve as the lead Coupa system administrator, responsible for day-to-day operations and strategic improvements.
• Provide responsive support to end users (Procurement, Finance, AP, etc.), resolving issues and answering configuration-related queries.
• Maintain, troubleshoot, and optimize Coupa configurations (e.g., business rules, approval chains, chart of accounts, suppliers, custom fields).
• Own user onboarding and access provisioning, including training and permission setup.
• Proactively monitor data quality (supplier data, catalogs, accounting structures) and recommend improvements.
• Lead or support system change requests, testing, validation, and rollout.
• Create and maintain clear documentation of processes, configurations, and best practices.
• Support reporting and analytics efforts using Coupa dashboards or data extracts.
• Mentor and upskill internal team members in Coupa administration and configuration to ensure knowledge transfer and long-term sustainability.

• 6+ years of hands-on experience as a Coupa Administrator or in a Coupa configuration role.
• Deep knowledge of Coupa modules including Procure-to-Order(P2O),
• Experience supporting Coupa in a post-implementation or hypercare environment.
• Strong understanding of system configuration, business rules, approval workflows, user roles, and integration points.
• Excellent problem-solving, documentation, and communication skills.
• Proven ability to work independently, prioritize effectively, and collaborate with cross-functional teams.
• Comfortable leading training or knowledge transfer sessions with non-technical stakeholders.

• Familiarity with Coupa integrations with ERP systems (Workday)
• Experience in change management, process documentation, or internal training.
• Coupa certifications (e.g., Coupa Admin, Coupa Certified Professional) are a plus.