Join a dynamic team as a Network Operations Center (NOC) Engineer where you'll play a crucial role in monitoring and troubleshooting network and transport systems. This position offers an exciting opportunity to work with cutting-edge 5G technology and ensure seamless service for customers.

Responsibilities

• Monitor and troubleshoot network and transport equipment to ensure optimal performance.
• Handle incident identification, ticket logging, and impact assessment using Service Now tools.
• Collaborate with various teams to resolve critical issues efficiently and effectively.
• Manage outage and emergencies, ensuring adherence to agreed KPIs and SLAs.
• Conduct health checks and support site monitoring following maintenance activities.
• Maintain detailed records of troubleshooting processes and update trouble tickets with technical details.

Skills

• Strong experience in telecom or wireless environments with a focus on network and transport.
• Proficiency in 5G functional components and network architectures.
• Ability to prioritize and manage dynamic schedules efficiently.
• Excellent troubleshooting skills and a proactive approach to problem-solving.

Preferred Skills

• Experience with routing protocols such as IS-IS, BGP, MPLS, and others.
• Strong organizational skills and the ability to work independently.
• Enthusiasm for learning new technologies and approaches.

At Horizontal, we are committed to fostering an inclusive and diverse environment where everyone feels valued and respected. We believe that diversity drives innovation and are dedicated to promoting equity and inclusion in all aspects of our work.