Join a dynamic team as a Program Manager where you'll lead transformative initiatives to enhance customer experiences. This role is pivotal in aligning strategic goals with business operations, ensuring a seamless journey for customers.

Responsibilities

• Drive strategic initiatives that support the company's growth and customer satisfaction goals.
• Collaborate across business functions to anticipate and resolve challenges, ensuring stakeholder alignment.
• Develop and implement strategies to achieve program outcomes aligned with organizational objectives.
• Manage resources and oversee project documentation to meet program commitments.
• Ensure end-to-end delivery by managing plans that encompass all critical activities.
• Facilitate change management and business readiness by partnering with cross-functional teams.
• Develop strong stakeholder relationships to focus on business goals and define governance structures.
• Identify and manage risks, implementing corrective measures as needed.
• Oversee the program's budget to achieve objectives within approved funding.

Skills

• Extensive experience in project or program management, with a proven track record of success.
• Strong leadership abilities to manage cross-functional teams and multiple workstreams.
• Excellent interpersonal and communication skills to engage effectively with stakeholders.
• Ability to work in a fast-paced, collaborative environment fostering innovation.

Preferred Skills

• Certified Project Management Professional (PMP) and Agile experience.
• Experience in managing enterprise-level programs with a focus on customer journeys.
• Strong problem-solving skills and the ability to anticipate and address roadblocks.

At Horizontal, we are committed to fostering an inclusive environment where diversity, equity, and inclusion are integral to our culture. We welcome candidates from all backgrounds to apply.