Join our team as an Experience Designer, where you'll craft human-centered digital experiences that are both accessible and inclusive, ensuring our customers have seamless interactions across all platforms. This role offers a dynamic work environment with opportunities for collaboration and innovation.

Responsibilities

• Develop engaging, strategic ideas that align user needs with business goals across the entire user journey.
• Conduct competitive analysis and stay informed on market trends to enhance the research and design process.
• Ensure digital accessibility by collaborating with various teams to design and evaluate products for accessibility.
• Create and validate accessibility user stories, evaluate prototypes, and review designs and wireframes.
• Partner with business lines to ensure user experience meets accessibility standards.
• Mentor team members on assistive technology and collaborate on outreach and training initiatives.

Skills

• Bachelor's degree or equivalent experience in a related field.
• One to three years of relevant work experience.
• Strong communication and presentation skills.
• Ability to work independently and problem-solve effectively.

Preferred Skills

• Advanced knowledge of semantic HTML and ARIA markup.
• Familiarity with JavaScript and experience with accessibility testing tools like JAWS or NVDA.
• IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) Certification.
• Experience in user-centered design and working in cross-channel environments.

We are committed to fostering a diverse and inclusive environment where every team member can thrive and contribute to innovative solutions.