Usability Specialist / UX Researcher
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Bellevue, WA

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Onsite

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Contract

|Job ID 70645|Posted Jun 12, 2025
JOB DESCRIPTION

Join our team as a Usability Specialist/UX Researcher and help shape the future of online platforms by enhancing user experiences. Your expertise in user research and usability testing will be pivotal in creating intuitive interfaces.

Responsibilities

  • Develop and document best practices for user research and create a toolkit for seller usability studies.
  • Advocate for usability best practices across various teams, not just within the design department.
  • Conduct diverse user experience studies aligned with business objectives, including focus groups and usability tests.
  • Design testing tasks and materials, defining clear success criteria for each study.
  • Present research findings and provide actionable recommendations to enhance product development.
  • Collaborate with designers to refine wireframes and mockups for improved user experiences.

Skills

  • Advanced degree in Cognitive or Experimental Psychology, Technical Communication, Human-Computer Interaction, or equivalent experience.
  • Over 7 years of experience in user research and formal usability studies.
  • Proven ability to conduct comprehensive usability studies and user research.
  • Strong communication skills to promote user-centered design within technical teams.
  • Detail-oriented with the capability to manage self-directed projects effectively.

Preferred Skills

  • Interest in understanding users' daily needs and workflows.
  • Team-oriented and collaborative mindset within dynamic groups.
 

We are committed to fostering an inclusive environment where diversity, equity, and inclusion are integral to our company's core values. We welcome applicants from all backgrounds to join our innovative team.

 

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $23 - $53 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location. 

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. 

We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.