System Engineer
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Atlanta, Georgia

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Hybrid, Onsite

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Contract

|Job ID 70618|Posted Jun 11, 2025
JOB DESCRIPTION

Join our dynamic team as a Systems Engineer where you will play a crucial role in supporting IT operations 24/7. This position offers a unique opportunity to work in a fast-paced environment, ensuring seamless IT support and infrastructure management.

Responsibilities

  • Provide first and second-level IT support for the Operations and Customer Center, handling install, move, add, and change requests.
  • Collaborate with the OCC Business IT team on application releases and user-reported issues.
  • Monitor and maintain VDI and radio infrastructure, coordinating with relevant teams and vendors.
  • Manage and troubleshoot A/V infrastructure and perform regular system updates and maintenance.
  • Configure and troubleshoot hardware systems, ensuring operational efficiency.
  • Create and manage network and local print queues, ensuring smooth operation.
  • Implement platform changes with minimal business disruption, adhering to established procedures.

Skills

  • Proficiency in multiple operating systems and systems integration.
  • Strong knowledge of IT infrastructure and field environment.
  • Ability to lift and move equipment weighing up to 30 pounds regularly.
  • Excellent interpersonal skills to work with end-users of varying technical expertise.

Preferred Skills

  • Experience with VMWare and VDI infrastructure.
  • Familiarity with ServiceNow modules such as Incident, Change, Asset, and Request.

At Horizontal, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome applicants from all backgrounds to join our innovative team.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. 

We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.