We are looking for a dynamic Sr. Systems Engineer to join our team in Minneapolis, MN. This role involves certifying and supporting hardware peripheral devices in an enterprise environment, ensuring optimal performance and availability.

Responsibilities

• Evaluate, test, certify, document, implement, and support hardware platforms.
• Ensure device connectivity including serial, USB, and network topologies.
• Configure hardware firmware and write scripts in PowerShell.
• Provide remote diagnostic problem-solving and resolution.
• Certify and implement driver updates and changes.
• Monitor and tune platforms to meet enterprise objectives.
• Provide technical support and consultation for lifecycle planning and problem management.
• Design and document enterprise support standards and procedures.
• Perform root cause analysis to quickly recover from service interruptions.
• Ensure platforms conform to established enterprise standards.
• Provide on-site and on-call support as needed.

Skills

• Associate’s degree or industry certification in an applicable IT field with four years of experience, or a Bachelor’s degree in an IT field with two years of experience, or five years of equivalent experience.
• Thorough understanding of peripheral devices, connectivity, and desktop-based technology.
• Knowledge of multiple systems, programming languages, and methodologies.
• Strong communication skills, both verbal and written.
• Integrity and trustworthiness.
• Teamwork and collaboration skills.
• Dedication and commitment to achieving goals.
• Flexibility and adaptability to change.
• Problem-solving abilities.
• Commitment to self-development and continuous improvement.

Preferred Skills

• Previous airline experience.
• Experience with RFID technology.
• Knowledge and use of Tera Term.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds to apply.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $21 - $50 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.