Sr Systems Engineer

Rochester, Minnesota





|Job ID 67427|Posted Jul 11, 2024
*Must pass a drug test and background check once offered position*

The position will specifically be focused on:
  • Zscaler Implementation – Internet Access, VPN Remote Access, Zero Trust
  • Equinix Implementation – SDWAN
  • Provide technical guidance and mentorship to junior IT engineers and support staff.
  • Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
  • Collaborate with other IT teams, business stakeholders, and external vendors to deliver high-quality technical support.
  • Interface with Zscaler Technical Support in the creation and resolution of issues created with the vendor.

  • Engineering Skills:
    • Zscaler Platform Knowledge: (required)
      • Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector.
      • Familiarity with Zscaler’s cloud architecture and security services.
    • Networking:
      • Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.).
      • Experience with VPNs, MPLS, SD-WAN, and other network technologies.
      • Understanding of network architecture and design principles.
    • Security:
      • Knowledge of cybersecurity principles and best practices.
      • Experience with firewall, IDS/IPS, DLP, and other security technologies.
    • Cloud Computing:
      • Familiarity with cloud service providers (AWS, Azure, Google Cloud).
      • Understanding of cloud security concepts and services.
    • Operating Systems:
      • Proficiency in managing and troubleshooting Windows, Linux, and macOS systems.
    • Scripting and Automation:
      • Skills in scripting languages (Python, PowerShell, Bash) for automation and integration tasks.
    • Identity and Access Management:
      • Experience with identity providers (IDPs) and single sign-on (SSO) technologies.
      • Knowledge of authentication protocols (SAML, etc).
    • Web Technologies:
      • Understanding of web traffic inspection and filtering.
      • Knowledge of SSL/TLS encryption and decryption.
    • Endpoint Security:
      • Experience with endpoint protection platforms (EPP) and endpoint detection and response (EDR) solutions.
    • Logging and Monitoring:
      • Familiarity with logging tools and SIEM solutions (Google Chronicle).
      • Understanding of log analysis and monitoring practices.
    • API Integration:
      • Skills in working with RESTful APIs for integration with third-party systems.
      • Understanding of API security and management.
      • Troubleshooting and Support.
      • Strong problem-solving and analytical skills.
      • Experience in technical support and troubleshooting complex issues.
    • Certifications: (preferred)
      • Relevant certifications (e.g., Zscaler Certified Cloud Professional, Zscaler Internet Access Administrator, CISSP, CCNA, etc.) are a plus.
    • Other Skills: (preferred)
      • Agile experience
      • Experience with Azure DevOps, i.e. Kanban boards and/or Sprint.
      • Experience working within a hospital setting that has 24x7 patient care.
      • Experience communicating status updates with exec leadership and project teams
      • Experience with working with users on reported issues.
      • Strong Customer Service Skills and ability communicate professionally.
      • Troubleshoot and resolve issues and incidents in a timely and professional manner.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.