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Email Channel Specialist
New York, New York  |  Remote, Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on September 23, 2023
Job Id #64170 Posted August 29, 2023

Key Responsibilities
  • Expert user in the ESP (Adobe Campaign) interface including email coding & set-up, list management, subscriber look-up, reporting, etc. as well as primary contact to resolve issues with Adobe Campaign support in partnership with our agency
  • Assist in managing campaign timelines to maximize available resources and achieve timely deliverables
  • QA and approve all email campaigns to ensure creative content, links, and copy are correct
  • Participate in UAT testing on new functionality and new campaign execution
  • Create & communicate reports (weekly, quarterly, yearly, ad hoc, etc.) that analyze findings, identify trends and recommend a course of action. Metrics include delivered, open rate, click-to-open rate, conversion rate, and opt-out rate by various email types and/or segments, establishing benchmarks for each

Skills & Competencies
  • Lead deployment of multiple email campaigns
  • Ability to design and implement campaign workflow orchestration, email delivery, and implement customization in workflow activities based on requirements.
  • Troubleshoot any errors that occur with the campaign or with any of the technical workflows within Adobe Campaign
  • Self-starter, comfortable with navigating ambiguity, and passionate about driving change
  • Exceptional planning and project management skills
  • Exceptional writing and communication skills
  • Ability to prioritize and operate with a sense of urgency
  • Email design best practices across desktop, mobile, and tablet and for ADA compliance
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Excited to work in an organization with a flat leadership structure to empower specialized expertise
  • System/process oriented, problem solver, ability to manage multiple initiatives and balance the need to work strategically and hands-on

  • Bachelor’s Degree
  • 2 - 5 years of relevant experience in email + digital marketing
  • Demonstrated familiarity with campaign management tools and/or ESP a must. (Experience with Adobe Campaign Classic a strong plus)
  • Strong HTML/CSS knowledge
  • Experience with Tableau a plus
  • Required experience with SFTP file transfers
  • Experience with Everest (Validity) a plus
  • Provide QA for email design, templates, outbound email campaigns for flawless execution
  • Strong knowledge of Excel, Powerpoint, and Word a must.
  • Proven ability to analyze data and report on results
  • Knowledge of email industry best practices: CAN-SPAM compliance, segmentation, performance metrics, etc.

High-Performing Marketing Norms
  • Honor our Purpose1 and Customer Centricity
  • Open and honest communication
  • Active participation with results orientation
  • A strong sense of inclusiveness, working as one team with a common goal
  • Solve for the end-state with the ability to make choices on what we execute in the short-term
  • Fair and balanced consideration of all voices with a bias toward spirited debate and issue resolution
  • Commitment to making things better, without fear of speaking up.

Horizontal facilitates valuable and productive conversations between you and potential employers.  We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $56 - $62 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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