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Product Analyst
Columbus, Ohio  |  Hybrid
Contract Position
It appears that you have already applied to this job.
Applied on September 23, 2023
Job Id #64106 Posted August 21, 2023


Overview  

  • The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. 
  • The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs).
  • The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment.

Responsibilities

  • Manage product lifecycle for assigned products with the direction of the Product Owner 

  • Partner with Product Owner to determine key product features that achieve business objectives

  • Gather and write user stories and acceptance criteria based on stakeholder needs 

  • Maintain industry knowledge and insight to inform product roadmap  

  • Identify dependencies and impacts to other areas of the product when working through requirements 

  • Proxy for Product Owner when they are unavailable   

  • Coordinates and performs UAT with an eye for customer experience

  • Create materials and train internal customers on new features  

  • Manage 3rd party solutions to build and maximize product capabilities

  • Execute AB tests and analyze findings  

  • Set-up data for lower-level environments in support of Development Team 

  • Point of contact for Development Team when requirement questions arise 

  • Analyze support issues to identify trends and improvement opportunities

  • Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Minimum Qualifications:  

  • 2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience 

  • 3+ years digital experience   

  • Strong technical understanding, ability to translate to non-technical partners 

  • Organized with strong attention to detail  

?Preferred Qualifications:  

  • Waterfall or Agile SDLC experience  

  • Jira and/or Confluence experience  

  • Enterprise e-commerce platform experience 

  • AB testing and Analytics platform experience 

  • Experience partnering with and managing 3rd party vendors  

  • General business and financial acumen  

  • Experience in fast-paced retail and/or e-commerce environment  

  • High curiosity, problem-solving, and learning orientation 

  • Diverse work experience and background 
  • Bachelor's degree in business, or related field
Must Have
  • Agile Methodology
  • Business Process Analysis
  • Requirements Gathering
  • Root Cause Analysis
  • Stakeholder Management
  • User Stories
Nice To Have
  • Adobe Analytics
  • JIRA
  • Order Management
  • Presentation Skills
  • Salesforce Commerce Cloud
  • Scrum Methodology
  • User Acceptance Testing

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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