Overview  

• The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. 
• The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs).
• The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment.

Responsibilities

• Manage product lifecycle for assigned products with the direction of the Product Owner 

• Partner with Product Owner to determine key product features that achieve business objectives

• Gather and write user stories and acceptance criteria based on stakeholder needs 

• Maintain industry knowledge and insight to inform product roadmap  

• Identify dependencies and impacts to other areas of the product when working through requirements 

• Proxy for Product Owner when they are unavailable   

• Coordinates and performs UAT with an eye for customer experience

• Create materials and train internal customers on new features  

• Manage 3rd party solutions to build and maximize product capabilities

• Execute AB tests and analyze findings  

• Set-up data for lower-level environments in support of Development Team 

• Point of contact for Development Team when requirement questions arise 

• Analyze support issues to identify trends and improvement opportunities

• Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Minimum Qualifications:  

• 2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience 

• 3+ years digital experience   

• Strong technical understanding, ability to translate to non-technical partners 

• Organized with strong attention to detail  

?Preferred Qualifications:  

• Waterfall or Agile SDLC experience  

• Jira and/or Confluence experience  

• Enterprise e-commerce platform experience 

• AB testing and Analytics platform experience 

• Experience partnering with and managing 3rd party vendors  

• General business and financial acumen  

• Experience in fast-paced retail and/or e-commerce environment  

• High curiosity, problem-solving, and learning orientation 

• Diverse work experience and background 
• Bachelor's degree in business, or related field

• Agile Methodology
• Business Process Analysis
• Requirements Gathering
• Root Cause Analysis
• Stakeholder Management
• User Stories

• Adobe Analytics
• JIRA
• Order Management
• Presentation Skills
• Salesforce Commerce Cloud
• Scrum Methodology
• User Acceptance Testing