Supports software applications Aha!, Azure DevOps, Miro, and/or others as required across multiple functions within the Organization. A large part of this role will be supporting Aha!, our designated product management tool, and the teams that use Aha!. Experience with Aha! is required. Azure DevOps experience along with Aha! to Azure DevOps integrations experience is highly desired. You will serve our product teams by administering our tools (software) to support the lean agile work of the teams and through training and enabling scrum/kanban best practices within the teams and tools. The Unit is supporting digital products for our consumers, patients, and providers, executing on Company’s digital roadmap. This position reports to the portfolio management organization. As a senior software administrator your responsibilities may include:
- Defining the standard configurations that all teams will follow and ensuring that these standards are consistently followed
- Defining the standardized portfolio reporting for senior leadership as well as supporting other reporting needs across CDH if coming from these tools
- Onboarding new teams according to the defined standards and ensuring their setup aligns with any team-specific processes
- Training teams on the organization's use of specified software in partnership with our agile coaches
- Creating and maintaining integrations between Aha! and Azure DevOps
- Conduct regular touchpoints (ex: internal Lunch and Learns) on topics pertaining to these software(s) to advance our collective knowledge and maturity in the use of these tools
- Supporting the teams with day-to-day questions or issues, and optionally holding regular office hours
- Actively seeking and managing user feedback on the organization's use of the specified software(s)
- Actively working with the Center for Digital Health executive sponsors to ensure their goals are being met
- Staying current with new software functionality and rolling it out across the Center for Digital Health where appropriate
- Managing license assignment and user access
- Work with IT to apply and maintain single sign on (SSO) and/or active directory (AD) groups utilized in the user permission process
- Managing contract renewals and collaborating with finance/budget representatives on actual and forecasted spend related to these software(s)
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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