- Experience as NOC Tech providing Tier 1/2 support
- Understanding of OSI layers and IPv4/IPv6
- Experience with Ethernet topologies, MPLS, BGP, TDM, etc...
- Experience w/ Cisco/Juniper network equipment
- Ability to work flexible shifts as needed.
- Resolves routine trouble tickets.
- Strong working knowledge and experience in Ethernet and IP Layer 1 and 2, communications (IPv4, IPv6, routing protocols).
- Technical knowledge and experience on contemporary technologies (e.g., MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc.).
- Proactively monitor and respond to and resolve network alarms and customer opening tickets for issues with circuits.
- Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
- Management of circuits Ethernet & IP), perform testing as well.
- Associate degree or equivalent education and relevant experience.
- Minimum 3 years related experience in specific area or equivalent.
- May require technical certification.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $17 - $21 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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