Job Description:
The Engineering Digital Group designs, builds, deploys and supports medical grade software, data infrastructure and applications to collect and analyze medical device machine data from thousands of systems deployed world-wide.
The ideal candidate for the position of SQA Associate will have experience in software development or quality assurance, networking and network security, product release of software applications and the ability to perform basic scripting in Python or other coding language.
This position requires an individual with strong interpersonal skills, the ability to work effectively and collaboratively with highly technical peers, and the capability to manage workload among changing priorities.

Responsibilities:

• Management of Digital SQA & Development Lab and test systems including:
  • Daily system tests and firmware updates
  • Troubleshooting system connectivity issues
  • Managing repairs with service technicians and escalation of issues to internal engineering groups as appropriate
  • Managing calendar / reservation system
  • Maintain lab rules and guidance
• Support SQA team with onsite lab activities
• Working with IT and Network Engineers to ensure proper networking and configuration of systems and networking devices
• Assess programmatic ways to use software for automation of various system maintenance tasks
• Work closely with automation engineers to automate system software updates, connectivity dashboards, system monitoring alerts, etc.
• Assure proper root cause analysis and drive timely issue resolution of Product Issues
• Development and delivery of Lab User Instructions and Knowledge base / FAQ’s/ Self Help
• Conduct User Training/Education

Skills/Experience:

• Bachelor’s degree in computer science, information systems, or related discipline desired
• Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills.
• Ability to troubleshoot basic networking issues
• Understanding of software structures
• Basic understanding of SQL data structures and the ability to perform basic SQL queries
• Basic understanding and scripting skills w/ either python, Java or other coding language
• Troubleshooting mind set, an ability to systematically and effectively break down a system or process into subparts to identify failure mechanisms
• Ability to manage challenging assignments and multiple assignments in parallel.
• Ability to work with limited guidance in a fast-paced environment.
• Assertive, outgoing personality with an ability to work collaboratively within an engineering team.
• Excellent documentation and communication skills, and attention to detail, and advanced problem-solving orientation and decision-making skills.
• Possess excellent time management and prioritization skills.

Horizontal facilitates valuable and productive conversations between you and potential employers.  We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $30 - $40 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.