- Reporting/Dashboard configurations.
- SLA Definition development and configurations.
- Case/ITSM modules experience.
- Configurable workspace, etc….
- Metrics/Reporting – Performance-tuning--UAT
5+ years' experience in ServiceNow development including design, development, troubleshooting and implementing baseline and custom applications to enhance the platform. Preferred experience with Performance Analytics, metric development, SLA definitions, business rules, case and ITSM modules, configurable workspace, reporting, dashboards, etc...
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $54 - $64 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact firstname.lastname@example.org.
All applicants applying must be legally authorized to work in the country of employment.
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