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Director of eCommerce
Bellevue, Washington  |  Hybrid
Direct Hire Position
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Applied on March 22, 2023
Job Id #62021 Posted February 22, 2023

2/22 - Nick and I met with the Private Equity firm (Peak Rock Capital) that owns Xenon arc and they are looking to grow their team with a few key roles. This Director of eCommerce will be one of those 3 critical roles that they will need to keep growing hte business. They are looking for people who want to be part of a collaborative team and on-site 3-4 days per week in Bellevue, WA. 

Xenon arc - 10 year old business that Peak Rock Capital has owned for approximately 1 year. It feels more like a start-up with the energy and diversity of experiences in the team. They are around $120M and will likely come close to doubling in size this year. They help large organizations like Dupont, Quaker, Tate &Lyle, and Cargill sell their products (mostly chemicals) to much smaller organizations. 

Salary Range = $140-160K + 20% bonus

 

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Xenon arc – Bellevue, WA (hybird = on-site 3-4 days per week)
Director of eCommerce 
Direct Hire

*candidates must complete a background check upon offer*

Job Description:
About Xenon Arc
At Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model. 

Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food ingredient providers. Our clients look to leverage our unique business model, technology, and talented team to help them achieve a stronger, more profitable business model. 

We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions. We invest in our culture to create a supportive environment that fosters team collaboration and creative problem-solving. We are transforming the way materials producers go to market and our team of disruptors is at the core of our success.

FLSA Classification
Exempt

Reports to
Chief Digital & Information Officer

Summary
The Director of ecommerce is responsible for defining and implementing ecommerce platform strategy to meet customer needs. Our customers are mostly B2B in the industrial and food ingredients markets globally. You will be responsible for implementing capabilities needed on the Adobe commerce platform to drive customer engagement, growth, and insights. Experience managing development and product management resources and collaborating with the digital marketing team in a fast-paced environment is preferred.

Essential Job Duties
  • Manage a team (internal and partner staff) of product managers, designers, and full-stack developers.
  • Contribute to developing our ecommerce strategy for the B2B space, identify new opportunities, and create a shared vision throughout the organization to foster agreement on the importance and sequencing of product features.
  • Own the B2B's overall ecommerce roadmap and provide stakeholders with visibility.
  • Collaborate with client-facing sales teams and digital marketers to drive high levels of customer engagement and capture customer interactions on the platform.
  • Integrate commerce orders across storefronts with backend ERP and CRM applications.
  • Maintain the integrity of product data, content, and digital assets on the platform.
  • Manage platform enhancements and user security in line with corporate policies and best practices.
  • Monitor the site for superior customer experiences and respond quickly to any issues that may arise on the site.
  • Drive user adoption on the ecommerce platform by working with stakeholders across the organization.
  • Perform demos on core capabilities of the platform with clients and prospective clients.
  • Listen to client feedback on the ecommerce platform and work to improve the site to meet expectations.
  • Encourage a design culture in which customer feedback and user research are included throughout the course of product development.

Basic Qualifications
  • Experience implementing at least one full lifecycle Adobe commerce project.
  • Good understanding of shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
  • Have experience scaling and optimizing web applications.
  • Good understanding of front-end development technologies such as MERN.
  • Strong sense of ownership and the capacity to act quickly when faced with pertinent information.
  • You have experience leading cross-functional Agile Scrum teams.
  • Self-driven, willing to take accountability, follow through, able to tackle difficult issues, and able to deliver on promises.
  • Excellent communication, presentation, and white-boarding skills.
  • Leadership and Organizational skills
  • Problem-solving and analytical skills

Preferred Qualifications
  • Bachelor’s or Master’s degree in Computer Science, or a related field
  • 5+ years of experience in ecommerce platform operations

Benefits:
We offer competitive benefits; 100% paid medical, dental, and vision for employees, a 401k with match, and quarterly PTO!

Salary Range
Market

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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