Job Responsibilities
- Detailed Microsoft Dynamics 365 CRM knowledge & experience in creating end-to-end architectures across all related functions: Sales, Marketing, Call Centers
- Ability to develop material for a technical audience, as well as executive stakeholders on a broad set of CRM topics
- Experience translating capability models and process-based methodology into compelling stories to help make executive decisions
- Drive discussions, gap analysis and CRM dependencies across major cross functional projects
- Work with CRM application teams to define architecture, select tools, determine, and oversee implementation of the CRM target state architecture
- Drive the evolution of CRM architectural standards and designs to be global, agile, scalable, and easy to maintain
- Excellent interpersonal & communication skills
- Mentor our next generation of CRM architects, provide guidance and leadership
- Identify gaps in existing and proposed CRM architectures and provide recommendations
- Complete training requirements as required for this position within the required timeline
- Comply with applicable quality system procedures/policies
Qualifications
Required
- 10+ years of software development experience
- 6+ years’ experience working with Microsoft Dynamics 365
- Bachelor’s degree in engineering, software, computer science, or related field
Preferred
- Master’s degree in engineering, software, computer science, or related field
- Experience with SDLC and Agile Development methods, ML, SaaS, PaaS and IaaS, multi-cloud (AWS, Azure , Google, IBM) and hybrid cloud
- Previous experience implementing data warehouses, data lakes, and data analytics
- Experience with localization and global implementations
- Experienced with Microsoft Power Automate
- Experienced with Excel and Power BI
- Web service software development experience using C# / .NET / Azure
- SQL database design, deployment and migration
- Proficient in web service security design and deployment best practices
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Experience with Scrum or other Agile methodologies
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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