We are seeking a strong, collaborative Digital Product Owner to lead the implementation our Individual and Family segment for our clients Health brands on our current member portal, working in partnership with two additional SCRUM teams who own the Sitecore and Member Portal platforms.
Health care can be overwhelming to many, and we have the opportunity to deliver personalized, valuable interactions to help our members make the best decisions for themselves and their families. This role will be responsible for assisting with developing the vision and associated roadmap for additional enhancements for Health IFB member portal experience.
The contractor will love this job if they are excited about building a world-class digital experience, partnering with key stakeholders across the enterprise to prioritize core digital experiences that push the boundaries of what is considered traditional health plan capabilities.
They will fit in if they are excited about using data to create smarter features that will lead to thoughtful personalized experiences.
As a Digital Product Owner, the contractor will be looked at as the subject matter expert for digital experiences that increase member health and wellbeing. They will be expected to be not just comfortable with technology and data, but have strong ability to draw insights and trends.
They will be expected to be on top of the external competitive landscape that is driving consumer digital expectations. Lastly, they will need to be able to communicate effectively within a large organization to make sure the support from various stakeholders exist and their needs are addressed.
The Successful Candidate Will:
Define product vision, roadmap and growth opportunities
Communicate and collaborate on vision and direction to the Agile development team and stakeholders throughout the project and create requirements
Strong experience and comfort working with technology teams
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Work with stakeholders and cross-functional team to define KPI’s and measures of success for features and functionality, measure and adapt backlog and additional feature enhancements based on KPI’s and consumer insights.
Work closely with Product leadership to create and maintain a product backlog according to business value or ROI, full lifecycle support for product – from new features and enhancements to ongoing run state support
Decompose features into detailed and well written user stories that effectively translate into a detailed plan which the scrum team will use to turn business requests into functionality that drives business value
Lead SCRUM teams as the Product Owner, leading the agile ceremonies (backlog refinement, sprint planning, PI planning, etc.)
Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
Research and analyze the market, the users, and the roadmap for the product
Follow our competitors and the industry
Keep abreast with Agile/Scrum best practices and new trends
Have a growth mindset and a passion for developing and maturing agile practices and product teams
Professional Qualifications and Experience
Previous working experience as a technology and CX Product Owner for 7+ years or related experience
Bachelors in relevant focus area (e.g. Business, Marketing, Engineering)
In-depth knowledge of Agile process and principles required
SCRUM certifications & formal Agile and Product Owner training is preferred
Outstanding communication, presentation and leadership skills
Excellent organizational and time management skills
Sharp analytical and problem-solving skills, experience in trouble shooting technology issues
Creative thinker with a vision
Content Management expertise, with a platform such as Sitecore is desired
Experience working in Health Care is preferred
The ideal candidate would live near Minnetonka, MN or Madison, WI – however candidates will also be considered from the following approved states: AZ, AK, DE, FL, GA, IA, IL, KS, MD, ME, MI, MN, MO, ND, NE, NV, OK, SD, TN, TX, WI.