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Technical Business Analyst
Rochester, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on February 4, 2023
Job Id #61286 Posted January 12, 2023

*Must pass a drug test and background check once offered position*

Responsibilities:
  • Designs and builds interactions (campaigns) in Redpoint platform. Includes web, email, text, telephony, and mail channels.
  • Maintain existing activities live in the platform. Provide reporting, regression testing, support, and enhancement work as needed.
  • Establish and lead a community of practice to support platform users outside the central team. Consult with and audit the work of other teams in the platform.
  • Onboard and train additional users of the platform. Establish standards and document procedures to support the broader community.
  • Enforce policies for privacy, consent, and platform usage when designing and building campaigns in the tool, in partnership with other areas of the organization.
  • Collaborates with stakeholders and users to synthesize, articulate, and document campaign requirements.
  • Translates requirements to campaign configuration specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution.
  • May assist product and operations leaders to coordinate deployment of deliverables (varies by product).
  • Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment.
  • Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Mayo Clinic engineering/technology systems and product operations work-flows.
  • Accountable for the end-to-end campaign execution and quality assurance.
Skills:
  • Hands-on experience in rgOne (Redpoint Global) platform.
  • 3-5 years experience building campaigns in orchestration technology (could include MarTech, email, journey, etc.)
  • Some level of knowledge in HTML, CSS, Javascript
  • Ability to lead cross-functional teams and coordinate across many technologies and activities and business partners.
  • Ability to design journeys and consult on solutions. Ability to create journey design artifacts that describe the campaign flow and detail out effectively to advise the build.
  • Ability to consult with marketing and digital teams as they begin to lay out journey-based communication

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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