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UX Researcher
Denver, Colorado  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on January 28, 2023
Job Id #60874 Posted December 9, 2022

Our client, one of the world's largest apparel, footwear and accessories companies, is looking for a mid-level UX Researcher. The Researcher will work on projects across a broad gamut of touchpoints from web, to mobile, to store, to call center. The research team is driving a customer-first mindset within the organization with a consumer-centric design methodology focused on big ideas and rapid iteration. Researchers work closely with the product owners, developers, brand partners, and the design team.

  • Provide research and insights around essential trends surrounding consumer trends, brand goals, and the larger technical ecosystem driving the brand vision.   
  • Conduct primary and secondary research to understand customer insights that drive great UX.  
  • Support or perform interviews with key business and technical stakeholders to understand their vision and goals.  
  • Support the creation and execution of design thinking workshops, co-creation, and whiteboarding exercises to solicit input, create high level roadmaps, and build consensus across multiple stakeholders. 
  • Synthesize feedback into meaningful insights with observations, implications, and recommendations.  
  • Help define and design prototypes to illustrate concepts.  
  • Powerful impulse to improve existing designs, invent new experiences, and perform better than our competition
  • Adapt work style depending on audience to influence consumer centric design decisions
  • Growth mindset and enjoy learning and growing your knowledgebase and skills.

  • 2-5 years of UX experience including expertise in, and exposure to a subset of the following activities: (in order of preference)
    • User journey mapping
    • Interaction design (research & design for shaping the experience of the product)
    • Competitive analysis, market research, trends insights
    • Usability Testing (unmoderated or moderated)
    • Information architecture
  • Ecomm, retail experience preferred.
  • 2 - 5+ years on agile and/or Lean UX teams delivering value in digital products
  • 2 - 5+ years track record conducting/using research to support evidence-focused design decisions
  • Working with Analytics partners and quantitative software to understand the why
  • Work samples, preferably ones that show how you think, vs perfect polished work – in-flight is good
  • In addition, please provide examples of documentation style
  • Prior experience working with large development teams
  • Prior experience working with larger design teams in a highly collaborative manner
  • Prior experience with client management 
  • Familiarity with commonly used tools in design, including:
    • Sketch/Abstract
    • Invision
    • Adobe Creative Suite
    • Mural/Miro (preferred, not required)
    • Jira & Confluence (preferred, not required)
    • ContentSquare, Google / Adobe Analytics (preferred, not required)
  • Travel by air and overnight, as required 10% amount of time.  
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. In compliance in compliance with state laws and regulations related to job posting requirements, the salary range for this role is $15.00 -$115.00 per hour (hourly rates in other locations could differ). This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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