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Sr. Systems/Business Analyst
Minneapolis, Minnesota  |  Onsite
Contract Position
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Applied on November 27, 2022
Job Id #60155 Posted October 25, 2022

  • The Sr. Systems Administrator provides senior level support and contributions to the build, configuration, troubleshooting, and overall reliable operation of Antivirus, Encryption and Firewall services on Microsoft Windows and UNIX platforms.
  • The ideal candidate will have expertise with McAfee products including ePO, ENS, and Drive Encryption in a medium to large enterprise environment.
  • Engage during enhancements, application deployments, and infrastructure upgrades to drive implementation steps, and ensure compatibility to existing components.
  • Provide coaching to less experienced team members.
  • Drive root cause analysis and service restoration during service disruptions, and work with other technical experts and solution owners to ensure long-term resolution is achieved.
  • Responsible for administration of escalated maintenance and configurations coupled with automating repetitive procedures and intermediate level design and planning.
  • Specifically, this role’s focus is on McAfee Endpoint Security, management of the ePO environment in production and non-production environments and support the implementation of Bitlocker and Defender for a portion of our endpoints.
  • This position will participate in an after-hours on-call rotation and perform after-hours work to implement changes as needed.
Essential Responsibilities •
Operational Support –
  • Responsible for the overall installation, maintenance, configuration, and integrity of multiple ePO servers. Administer multiple versions of VSE, HIPS, ENS, and Drive Encryption.
  • Verify McAfee is compliant with security regulations and policies. Analyze capacity and performance, forecast system capacity.
  • Proactively drive changes to prevent service disruptions. Lead and follow protocol for incident and problem management. 
User Support -
  • Provide in depth technical information to users as appropriate. Analyze more complex end user issues and recommend fixes or improvements. 
Solution Support -
  • Act as liaison on large projects. 
  • Communications – Write and present reports, and proposals for internal and external audiences.
  • Interpret other viewpoints and assimilates them into work processes.
  • Formally transfers technical or administrative knowledge to others. Actively participates in regular status meetings. Prepare written status reports and responses to customer inquiries.
Minimum Requirements •
  • Seven years of related functional experience. •
  • Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position. 
  • In-depth knowledge and experience with all types of operating systems, HW, SW, desktop and mobile devices. 
  • Thorough comprehension of one or more platform type, with demonstrated strong aptitude to learn other platforms. 
  • Expertise in troubleshooting systems administration aspects of production incidents, and resolution protocols. 
  • Demonstrated competency in multiple related technologies.
  • Experience in a leading role within large projects.
  • Excellent communication skills, effective with varying organizational levels and skill sets. 
  • Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
  • Preferred • 3+ years of experience administering McAfee ePO for >5000 endpoints. 
  • Experience implementing and administrating Bitlocker and Defender. 
  • Knowledge and experience with UNIX operating systems is a plus but not required. 
  • Experience with Policy and Task Management using McAfee ePO 
  • Experience with McAfee ePO Reporting and dashboards 
  • Experience with Endpoint Security Threat and Vulnerability assessments.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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