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Sr. User Experience Designer
Richfield, Minnesota  |  Remote, Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on November 27, 2022
Job Id #59931 Posted October 11, 2022

Job Description:
  • As a User Experience Designer on the Discover and Shop Experience Team, you will work with a highly collaborative team of experience designers, writers, researchers, strategists, product managers, and engineers to create compelling human centered experiences across digital and physical touchpoints.
  • You will provide strategic thinking, create high-level deliverables for initiatives in support of Client strategic product outcomes.
  • The Discover and Shop Experience Design and Product teams sit in a unique position to build and foster customer relationships with Client and does so by prioritizing and optimizing that relationship throughout the entire digital customer journey from discovery through ownership and enjoyment.
  • In this role, you will be primarily focused on the Shop phase of the journey.
  • The User Experience Designer role plays a central role in the promotion of Human Centered Design and Service Design, participates in defining and facilitating discovery efforts, is responsible for the communication of design intent, and advocates for continuous improvement of experiences for our customers. 
  • Work with experience designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align customer and business needs.
  • Leverage customer research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy.
  • Use creative facilitation techniques and work with your partners to understand the problem space and foster a shared vision of the future.
  • Foster and participate in a culture of collaboration, feedback, and continuous improvement.
  • Partner with customer research, analytics, consumer insights and A/B testing teams on methodology and approach for the vetting and testing of UX strategies.
  • Collaborate with UX leadership on the evolution and continual maturation of our experience design practice and brand expression.
  • Current work samples that demonstrate advanced knowledge and skill in experience design.
  • At least 3 years of experience as an Experience Designer or 6 or more years in a Design related role (e.g., Product Designer, Information Architect, Visual Designer, Interaction Designer, Copywriter, etc.).
  • Advanced knowledge of Experience Design principles and deliverables (i.g., designs, wireframes, prototypes, etc.).
  • Advanced skills with tools such as Sketch, InVision, Axure, Mural, Photoshop, Illustrator, Visio, Balsamiq, OmniGraffle, etc.
  • History demonstrating human centered design, interaction design, information architecture, visual/graphic design, usability standards and best practices.
  • Experience developing prototypes and co-leading workshops and jam sessions.
  • Strong interpersonal skills.
  • An ability to present designs, drive consensus and negotiate trade-offs effectively
  • Ability to effectively manage multiple projects
  • History of proactive communication, storytelling and interpersonal skills
  • History of balancing the agile work environment and iterative product development with maintaining a cohesive and holistic view of the overall user journey

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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