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Organizational Change Management
North Chicago, Illinois  |  Onsite
Contract Position
It appears that you have already applied to this job.
Applied on September 25, 2022
Job Id #59468 Posted September 23, 2022


  • This role requires a communication professional, responsible for reviewing, re-drafting communication and training plan content in support of CFS US process and technology changes.
  • This role plays a leading part as part of a global project team and will work closely with the CFS Buy-In Lead. 

Key duties and responsibilities:

  • Support and contribute to the preparation, production and dissemination of communications and knowledge materials.
  • Responsibility for review, including proofreading, editing and formatting of content ensuring adherence to style and high-quality content.
  • Support the coordination of translations of materials.
  • Design, development, branding, delivery and support for all communications including stakeholder, townhalls, roadshows etc.
  • Support teams with research, analysis and drafting of communications e.g. videos, brochures, fact sheets, newsletters etc.
  • Recommend plans for engagement and participation of CFS in communication channels such as Yammer, aLIVE etc
  • Maintain relevant sharepoints, websites, webpages and social media
  • Ensure that all communication materials comply with company brand standards and obtain the necessary approvals where required.
  • Track changes, exceptions and deviations to management
  • Complete updates to procedures as required and issue for training as appropriate            


  • Design and complete desktop procedures for new processes identified
  • Consult and communicate effectively with business SME’s to ensure documents are in compliance with business procedures

Change Management:

  • Support the development and execution of actionable and targeted CFS change impact plans including communication, stakeholder management plan, change impacts and training & project management plan.
  • Engage as the OCM Ambassador at relevant community of practices
  • Work with cross-functional teams to spearhead, gather, and translate ideas into actionable and successful campaigns and solutions that benefit and make an impact for CFS.
  • Support the development and implementation of business process feedback initiatives
  • Interacts with subject matter experts at all levels to review


  • Assist in the design, delivery and governance of CFS training programmes and initiatives


  • ad-hoc duties as required

Indicate the minimum experience level and/or training required to perform this job:

  • Train the Trainer Qualification
  • Minimum 3 years’ experience working in an administration role in a multinational organisation

Experience of both external and internal communications:

  • Minimum 1 year supporting learning and development activities

Essential skills:

  • Advanced MS Office skills (Outlook, Word, Excel, Powerpoint)
  • Strong communication skills in English (Written and Oral)
  • Ability to multitask and work to tight schedules within a high-paced environment
  • Professional attitude and an ability to work on own initiative
  • Ability to interact with all areas and levels of the organization
  • Customer focused
  • Ability to problem solve

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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