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Java Application Support Analyst
Minneapolis, Minnesota  |  Remote, Onsite
Contract to Hire Position
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Applied on September 25, 2022
Job Id #59309 Posted September 16, 2022

Engagement Overview (OPS):

  • Ops team is responsible for providing production support and application maintenance on IT Services to our business partners.
  • It works on Incident management, Problem management,
  • Change management and Release & Deployment Management processes based on ITSM / ITIL framework.

Application Overview:

  • Pay:  Pay is an Electronic Funds Transfer and Electronic Remittance Advice (EFT/ERA/MEOB/835) Solution.
  • The application is a fully integrated claims settlement solution that brings electronic data and banking functions together, simplifying a payers workflow, lowering costs, and improving provider relations at the same time. Recently,
  • Pay started feature to enable members for making provider payments.
  • Pay will be migrating to cloud technology in 2021.

Primary Responsibilities:

  • Monitor the environment health and drive improvements to enhance availability and performance
  • Ability to influence and gain support of all levels of Management
  • Execute processes and activities that focus on restoring service after an incident occurs
  • Identify and remediate failed batch and real - time processing events
  • Demonstrate a strong understanding of issues, including in - depth technical analysis, troubleshooting, analyzing, root cause and engaging appropriate SME's as needed to drive incident resolution and problem management
  • Create and drive permanent solutions and improvements after root cause is identified
  • Identify opportunities for automation and operational efficiencies
  • Ensure support readiness prior to the deployment of any change to the production environment
  • Customer service orientation is key
  • Collaborate on a daily basis with internal business partners, engineering teams and other technology professionals
  • Create and Share technical knowledge documentation
  • Provide release for code deployments

Required Qualifications:

  • 2 to 4 Years experience supporting/developing applications based on either WAS/Tomcat application servers
  • 2 to 4 Years experience with Java, J2EE, Struts, Spring, Spring Boot
  • Working experience on Azure Cloud
  • Knowledge in IBM WebSphere Application server
  • 2 to 4 Years Experience in Production support
  • Strong troubleshooting and analytical skills
  • Experience with UNIX and Shell Scripting
  • Java development experience or ability and desire to quickly learn Java
  • Experience with Data Interchange formats (ANSI X12, Flat File, XML).
  • Understanding of CI/CD tools or ability and desire to quickly learn tools such as Jenkins, XL Deploy

Preferred Qualifications:

  • Bachelor's degree
  • Experience in Datastage or similar integration tools.
  • PostgreSQL

Team and Team size:

  • 5 to 10 Team members including offshore
  • 5 Java developers for Devops Team

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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