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UX DesignOPs
Minneapolis, Minnesota  |  Hybrid
Direct Hire Position
It appears that you have already applied to this job.
Applied on October 4, 2022
Job Id #59156 Posted September 14, 2022

Job Description:

In this role, UX DesignOps will support the UX/UI product design and research practice, applying the right amount of process to drive on-time operations.  This position creates the plans, tracks calendars, timelines, and manages team backlogs.  You will remove delivery obstacles for the UX team by assisting with tactical issues, scheduling reviews with stakeholders, as well as leadership and communicating status updates.

•As a primary function of this role, UX DesignOps is responsible for creating, developing, and executing project operational plans, ensuring schedules are realistic and goals are achievable. Create & maintain detailed job specs for UX roadmaps & project plans.
•Establish formal processes and standards to capture information to successfully achieve project targets/goals. Ensure UX Design quality, dependencies, integrity, and timeliness.
•Drive the development of UX best practices, establishing reusable design patterns and guidelines. Oversee UX product delivery activities from design concept to development and release – Full Life Cycle. Ensure use of integrated format, i.e. Jira or Airtable, for the project team.
•Serve as a peer mentor, coach, and liaison for key stakeholders. Present project updates and key milestones to leaders, UX & cross-functional teams.
•Solve problems with the responsibility for planning, coordinating, and delivering Product Design cross-workstream activities and teams from multiple internal and external partners.

Must Have:
Bachelors in Design, Business, Communications, Information Technology  or related field with 5 years of software product development, user experience design, team operations, process improvements, project management experience.
Nice to have:
Executive Communication skills, Familiarity with Jira, Figma, Airtable, UX research, customer research, product management, prototyping, Systems thinking, Design thinking and testing. Use of tools to track, manage and operationalize the UX practice.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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