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UX Content Manager
Minneapolis, Minnesota  |  Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on September 30, 2022
Job Id #59037 Posted September 13, 2022

The UX Content Writer is responsible for providing strategic recommendations for targeted, optimized content delivery as well as managing compliant content for consumer-facing websites and other consumer-facing digital channels as needed.
In this role, you will work closely with agile teams to drive and support key strategic initiatives in the digital space. This role will ensure content quality and alignment and maximize use of content tools and platforms available to drive results. You will work closely with multiple business partners and leaders within the company, so strong collaboration, communication, and presentation skills are needed.

Minimum 5 years of experience in web development teams working in close collaboration with information architects, business analysts, user experience designers, developers, project managers and results analysts.

Collaborates with UX Research, Design, SEL, and Product Owner within agile teams to write UX copy and optimize user flows. Manages Consumer Marketing leadership reviews as well as final compliance approvals.

Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, user experience labs, search and social activity.

MS Word, Content Management System Software, JIRA, Confluence, Excel, PowerPoint

Superior communication skills, including delivering presentations to senior leaders and various-sized groups. Strong written communication skills as well as strong organization skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment.

Ability to work as part of a product team and effectively lead content delivery. Ability to collaborate in design experience discussions from a content discipline as well as deliver approved copywriting and manage compliance approvals within agile sprint deadlines / release dates.

• Collaborate with UX and Design teams to write UX copy and optimize user flows
• Manage and implement content creation: work closely with Product Managers, Marketing Managers and others to articulate marketing objectives, determine rel-evant content, and coordinate resources to plan, write, edit, design, test and im-prove content
• Contribute to the development of a content strategy to support the goals of the marketing department and the firm
• Translate content strategy into business and technology content requirements (page hierarchy, metadata, search and tagging) for solutions that meet consumer expectations
• Help ensure digital marketing tools and capabilities – existing and new – meet content requirements and enable best practices

Premium Skills
Experienced in content strategy, management, creation, and editing
• Financial services or similarly regulated industry experience
• Familiarity with agile project management

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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