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Desktop Specialist Sr.
Boulder, Colorado  |  Onsite
Contract to Hire Position
It appears that you have already applied to this job.
Applied on October 4, 2022
Job Id #58627 Posted September 1, 2022


Deskside Specialist Senior

What You'll Do

  • Respond to customer requests for assistance with computer software/hardware.
  • Provide troubleshooting for software, installation of software.
  • Troubleshoot networking issues – LAN and Wireless
  • Support small scale projects.
  • Document and update existing IT processes.
  • Operate company owned vehicles as required.
  • Maintain valid driver’s license and good motor vehicle record.
  • Troubleshoot network and voice-related issues, repair personal computer and peripheral equipment problems to the board, device or component levels as appropriate.
  • Receiving equipment and conducting inventory.
  • Trouble-shoot and repair personal computer and peripheral equipment problems to the board, device or component levels as appropriate.
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
  • Perform other duties as necessary.

What You'll Need

  • High School diploma or equivalent plus 10 years or more related experience or a related 2-year technical degree and 8 years or more related experience.
  • Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
  • Good customer service skills.
  • Good communication skills.
  • Advanced knowledge of PC software and networking: classes and/or experience.
  • Advanced understanding of Desktop/Laptop PC Hardware and components.
  • Advanced understanding of Windows 7 and 10 desktop operating systems.
  • Advanced understanding of Windows Office 365 Pro Plus suite.
  • Ability to support Apple iPhones.
  • Experience with Service Now or other trouble ticketing tools.
  • Ability to prioritize, organize and coordinate simultaneous tasks/projects.
  • Ability to perform job functions with little or no direct supervision.
  • Ability to achieve 8570 DoD certification.

Working Conditions

  • We are a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
  • Work is performed in an office environment, laboratory, cleanroom, or production floor.
  1. SALARY RANGE: $29.09/hr - $39.42/hr (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

US CITIZENSHIP IS REQUIRED

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. In compliance in compliance with state laws and regulations related to job posting requirements, the salary range for this role is $15.00 -$115.00 per hour (hourly rates in other locations could differ). This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

What is your gender?

What is your ethnicity?

What is your Veteran / U.S. Military Status?

Do you identify with one or more of the classifications of protected veterans below?

If yes, please indicate by checking the appropriate box below

Do you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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