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Digital Marketing Account Manager
Chattanooga, Tennessee  |  Remote
Direct Hire Position
It appears that you have already applied to this job.
Applied on August 14, 2022
Job Id #57938 Posted July 27, 2022

Digital Marketing Account Manager 
Location: Remote EST

Direct Hire 

In the role as a Digital Marketing Account Manager, you will serve as a key relationship and partner with clients on both a strategic and tactical level. You will manage integrated marketing campaigns to help drive success for our clients' businesses. This position requires excellent project management skills, including project definition, scope and risk management, and strategy, including understanding of business and marketing objectives, measurement, and analysis.

The Digital Marketing Account Manager will:

  • Manage the client relationship and act as the lead point of contact for assigned clients, managing all requests and acting as the liaison between the client and internal team
  • Manage all aspects of client projects including onboarding, schedules, project planning, asset creation, implementation and management, client feedback, budgets, project strategy and reporting
  • Develop strong client and internal team relationships that foster collaboration and trust
  • Effectively prioritize, communicate, document and provide direction to develop strategy and execute on project objectives that ensure client satisfaction and performance
  • Manage renewals and seek opportunities to advance the client relationship and identify new business opportunities, often with executive leadership, by analyzing performance and ensuring ongoing improvement
  • Develop a deep understanding of each client’s service line priorities and competition
  • Lead client status calls, quarterly business reviews and other client meetings as well as develop agendas and follow up on action items
  • Lead and manage the development of integrated marketing plans across multiple channels, including digital media campaigns, SEO performance tactics, email campaigns, print projects and more designed to drive patient volumes and/or brand awareness
  • Analyze campaign data from various sources, interpret results and present meaningful insights and recommendations for improvement to the client. This includes paid search, social media, display, native, and other paid media channels, as well as SEO performance
  • Manage overall account profitability and monitor budgeted to actual agency hours


  • Three or more years of project management and marketing experience in digital channels—search (organic and paid), social, email—and working with creative and development teams to produce digital assets and websites
  • Bachelor’s degree in marketing, communications or related field
  • An inquisitive, resourceful, energetic attitude and passion for your career
  • Strong ability to organize, prioritize and manage multiple tasks and projects simultaneously and to work under pressure to meet deadlines
  • Excellent and highly responsive written and oral communication and active listening skills
  • Solid and proven ability to help lead a team

This is a full-time position. This position may be performed remotely anywhere within the United States while accommodating Eastern time company office hours.


Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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