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Quality Assurance Analyst III
Charlotte, NC  |  Hybrid
Contract Position
It appears that you have already applied to this job.
Applied on August 15, 2022
Job Id #57796-charlotte Posted July 25, 2022

Job Description:

A quality assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them. They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement. A normal work day for a quality assurance engineer includes developing new tests to run, running the tests, and documenting the results; if any defects are noted the quality assurance analysts will need to collaborate with the software developers to find a fix and patch the program. Once the defect has been patched, they will need to run the test again to make sure there are no new bugs and to make sure the defect found has been corrected. 

  • Experience in manual testing Salesforce applications and/or previous experience in the Telecommunications domain
  • Ability to communicate effectively with project managers, business stakeholders, BSAs, developers and offshore teams. 
  • The ideal candidate should have previous experience with HPALM, JIRA, SOAP UI, and be able to read XML requests and responses.
  • Ability to lead projects independently and lead small offshore team
Job Responsibilities:
  • Background in Telecommunications and have worked with Data/Voice Products 
  • Experience in Telecom Order Management/Orchestration products, which involves
  • Performing Modify, Add, Change, Disconnect on Orders
  • Performing Hold, Jeopardy on Orders
  • Ability to run automated tests and troubleshoot failure logs using Selenium/Test NG framework 
  • Working Knowledge of Telecom Order Life cycle including Provisioning and Service Activation
  • Working Knowledge of Salesforce Sales Cloud – Leads, Accounts, Opportunities, product customization  
  • Ability to interact with various other teams like business, Development 
  • Troubleshoot various issues for offshore team to remove obstacles for test execution
  • Working Experience in SOAP UI, POSTMAN tool to execute and test WSDL services
  • Ability to read requirements and build test cases or test plans. 
  • Ability to execute using HP ALM. 
  • Ability to record and triage defects within the ALM & JIRA
  • Detail oriented and committed to a high level of accuracy
  • Exposure to test automation tools using selenium
  • Strong experience with HPALM & JIRA
  • Ability to lead projects independently and small offshore team
  • Good Knowledge of Salesforce Application
  • Ability to run automated tests and troubleshoot failure logs using Selenium/Test NG framework 

Nice to Have:
  • Previous QA experience with Salesforce/DocuSign integration 
  • Must have 5+ years of QA experience

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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