The UX Designer will be responsible to ensure the work we produce is effective while working with a cross-functional team consisting of various sales, services, product teams, and developers. The ideal candidate for this position should have an in-depth knowledge of current web and mobile design trends and best practices, have a passion for user-centered design, and have a strong interest in learning and expanding their personal toolbox of skills. The selected candidate will need to be detail-oriented and organized in order to easily share designs with other team members across sometimes remote locations. The UX Designer will create clean, compelling, and effective designs.

Primary Responsibilities:

• Work cross-functionally across multiple teams to design customer centric solutions that deliver a frictionless experience to our end users
• Work directly with product managers and engineers to ensure that design is properly applied to our products
• Actively seek to understand business requirements to develop solutions
• Create visually effective interface designs for current and future digital products
• Create innovative solutions to tough design challenges with product and lead input 
• Apply consistent design patterns and create new patterns for reuse and consistency through design and code with lead input
• Collaborate with UX Manager and the Product Team on project priorities

Key Performance Indicators:

• Ability to work autonomously as well as in a team
• Effectiveness tied directly to department / team metrics
• Customer and business partner evaluation
• User feedback and usability metrics improvements
• Quick iterations on concepts for user testing

Position Requirements:  

• Minimum 3 years of UI/UX design experience, including web and mobile applications
• In-house design experience
• Must have relevant portfolio to highlight design case studies

Knowledge, Skills & Abilities:

• Proficient in UX design process: relevant research (competitor analysis, best practices), creating personas, use cases, user flows, rapid prototyping, wireframing, visually stunning mockups.
• Experience contributing to or creating design systems
• Familiarity with Service Design and designing enterprise solutions 
• Experience with Material Design or Human 
• End-to-end Product Design experience
• Ability to incorporate design processes into agile development cycles
• Basic familiarity with WCAG accessibility standards and how to design for users with varying abilities
• Comfortable presenting work and incorporating feedback as part of an iterative design process
• Ability to correctly apply the proper design patterns to solve complex problems
• Expert in one or more of the following tools (Figma, Sketch, or XD)

Working Conditions:

• Remote, prefer within travel of Minneapolis HQ but not required