- Provide Level 2 deskside support.
- Answers more complex questions regarding installation and operation of assigned products and escalating all other issues to Level 3 support.
- Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies.
- Seeking a full time IT Field Technician to join our team. You will be responsible for providing Level II deskside support.
- Provide PC Hardware, OS and application support.
- Required: The ability to properly setup, configure and install pc hardware (desktops, tablets, printers) Good Understanding of Microsoft Windows 10 and how to troubleshoot
- Excellent problem solving skills The ability to build rapport with clients and communicate clearly
- A professional and positive demeanor Self-motivated with good time management skills and the ability to multi-task Collaborate well with others
- Local travel Use of personal vehicle
- Qualifications: 2 – 5 years’ experience imaging, installing and supporting PC’s Comp TIA A+
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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