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Project Manager
Saint Louis, Missouri  |  Hybrid, Onsite
Contract Position
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Applied on July 2, 2022
Job Id #56983 Posted June 15, 2022


General Summary:

  • Customers exploring a move to as their Treasury Management provider or looking to expand their relationship with expect a smooth, seamless onboarding experience onto our Treasury Management products.
  • The candidate oversees the strategic product management of the workflow tool used internally to support the customer onboarding.
  • The candidate will work with internal users of the system to ensures quality service and effective operations support. Oversees the evaluation of system trends, product development, product position and system enhancements.
  •  The candidate takes the initiative to build business relationships by ensuring the users receive an optimal level of service and product functionality that exceeds users’ expectations.
  • The workflow tool is at the core of how the implementation coordinator completes the customer request in an efficient and timely manner.
  • This role will be expected to work directly with development teams to deliver new features and functionality

Essential Functions:

  • Uses user research to get ideas for product enhancements that users will want
  • Providing management with analyses and reports and responding to questions and requests from management on efficiencies of the system
  • Specifying and overseeing the research needed to determine the needs and desires of users
  • Excellent written and oral communication skills are required since the Product Manager has to communicate with team
  • Reviews and recommends new methods and procedures to make daily operations in assigned area more efficient; may participate in project task forces or user groups to represent the department on training or system needs.
  • Follows up with resolution of problems to ensure timely response for the users
  • Communicate effectively with all levels of internal partners, establishing and maintaining positive working relationships
  • Assist in developing, monitoring, and tracking business performance against goals for assigned product line(s) or functional areas. Ensures risk, quality control and customer service goals are met

Qualifications:

  • Bachelor’s degree or equivalent work experience
  • Five or more years of relevant experience

Preferred Skills/Experience

  • Strong product management, design, and development skills
  • Strong planning and organizational skills
  • Ability to manage tasks independently, set priorities and adapt to changing conditions
  • Possess sound judgment and decision-making skills
  • Strong analytical and problem-solving skills
  • Excellent computer skills, especially Microsoft Office applications
  • Exceptional customer service skills to work effectively with external customers and internal business partners
  • Possess intellectual curiosity with the ability to assess a situation, seek multiple perspectives, gather required information, and formulate a solution.
  • Considerable knowledge of product/program development, implementation and strategic analysis.
  • Excellent verbal and written communication skills.
  • Demonstrated management, leadership, and interpersonal skills.
  • Ability to work with stakeholders to determine prioritization for work
  • Comfort working directly with development teams to deliver new features, functionality, and fixes

Interview Considerations for Position

  • Possess a detailed and comprehensive understanding of a complex solution set and its practical applications.
  • Strong critical thinking, analytical, and problem-solving skills.
  • Ability to make sound judgments and discern the correct solution when working on new products without developed procedures.
  • Strong planning and organizational skills to develop and manage custom implementation plans.
  • Ability to manage multiple tasks/projects and deadlines while adapting to changing conditions.
  • Ability to lead a project team in a manner that inspires confidence and trust while promoting collaborative relationships between internal and external participants.
  • Excellent computer skills, specifically the Microsoft Office Suite.
  • Strong, proactive communication with employees, customers, internal business partners, and executive leadership.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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