Description:

• Responsible for overseeing the day-to-day support of benefit policies, plans and programs, to include health & wellness and retirement programs (third party vendors).
• Support configuration, issues, and enhancements within PeopleSoft core HR and benefit interfaces.
• Responsible for executing against the product strategy and vision outlined by the business.
• The system analyst will interface with vendors, HR, payroll, business, and IT teams.
• Should work with key business stakeholders to define, document, and prioritize changes, features and capabilities.

Primary Responsibilities

• ????Support the day-to-day functionality of UHGs benefit systems and manage high-quality support and business queries resolution.
• Configure core HR, business process, and technical requirements within Peoplesoft.
• Define business requirements and translate them into the creation of user stories with acceptance and testing criteria. Review designs and coordinate demos with business partners.
• Interface with stakeholders to proactively address issues and support the service delivery.
• Plan, develop, and execute functional testing to support enhancements, fixes, or releases.
• Facilitate ticket resolution process including issue replication, troubleshooting, and root cause identification. Monitor and track open tickets and issues and update end users as needed.
• Work with development teams for benefit related Interface changes between PeopleSoft and third-party vendors.
• Execute against product roadmaps that focus the near and long-term future enhancements that increase that value over time; draw on an agile mindset.
• Ensure accuracy of employee data through regular reporting and auditing.
• Coordinate with core HR and payroll team for benefit related eligibility and deductions.
• Act as a liaison between business, benefit vendors and development teams.
• Supports annual open enrollment process including extensive testing for quality and accuracy.
• Knowledge of benefit retirement plans and benefit interfaces with external vendors.
• Work within an agile development/delivery framework.
• Uses excellent communication and presentation skills in working with business customers, peers, and team members.
• Support transformation from legacy on premise solution to cloud HCM solution.

Required Qualifications

• 3+ years of experience of benefits administration and operations and as well as direct experience with PeopleSoft HCM.
• Experience working with external third-party providers for managing benefits Integrations.
• HR and Payroll functional and technical knowledge.

Preferred Qualifications

• Cloud HCM knowledge.
• Experience with agile methodologies.

Ideal Background:

• We are looking for someone with benefits and core HR functional knowledge and Peoplesoft HCM experience(technical) . Healthcare background preferred but not a must have .

Experience:

• Positive attitude and willing to learn new modules and applications

Top Requirements:

• Benefits experience 2 to 5 years , must have experience working with third party vendors like Alight , Fidelity .
• PeopleSoft technical skills , 2 to 3 years , must have hands on experience with core HR , Payroll and Interfaces .
• Cloud HCM experience preferred .

Team and Team size:

• We are a small team with 4 of us ,technical/functional experience with benefits and HR experience     .