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Business Analyst III – Salesforce
McKinney,  |  Hybrid, Onsite
Direct Hire Position
It appears that you have already applied to this job.
Applied on October 6, 2022
Job Id #55909 Posted May 2, 2022

• Develop strong relationships across the organization, acting as a subject matter expert (SME) and trusted advisor on platform usage and capabilities
• Partner with Business teams and Process Experts to identify operating metrics and develop insights to assist operations and sales teams
• Capture requirements to ensure project outcomes add value to the enterprise
• Engagement with System and Process experts to help identify solutions to business pain points
• Engagement with Change Management team to plan for Change Management as needed for each initiative
• Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams); measure and document business results achieved through solution implementation
• Lead UAT business planning, execution, and go-live
• Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support
• Analyzes complex business problems to be solved with automated systems.
• Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner.
• May lead cross-functional linked teams to address business or systems issues.
• Work with Business Unit leaders and team members to establish priority and impact of proposed improvements
• Responsible for adjacent and supplemental technology research to further extend our enterprise CRM

• Adherence to all First United Policies and Procedures
• Complete all required compliance exams on an annual basis
• Assists in special projects as needed
• Performs other duties as assigned

Education and Work Experience 
• One to three years of similar or related experience required.
• A high school diploma or GED is required.
• Previous banking industry, risk management, vendor management, audit, compliance, quality control or similar experience is a plus.

Required Experience and Skills
• 3+ years of experience working within the Salesforce platform
• 5+ years of Business Analyst experience, or focus on project/program management
• Bachelors’ degree in business, computer science or related field
• Understanding of systems analysis & process analysis
• Excellent written and verbal communication skills
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail

Preferred Experience and Skills
• Process Re-Engineering, Project Management or Analytics role experience
• AppExchange packages experience
• Systems Analyst or Consulting experience
• Salesforce Admin Certification

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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