Job Description:
- Responds to and resolves production issues.
- Works with Agile/Development teams for all production fixes and deployments.
- Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
- Studies and resolves computer software and hardware problems of users.
- Acts as a contact for users having problems using computer software, hardware, and operating systems.
- Determines whether problem is caused by hardware, software, or system.
- Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
- 1-2 years experience
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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