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IT Tech support Specialist
Purchase, New York  |  Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on May 21, 2022
Job Id #54098 Posted February 11, 2022

Projects the candidate will be working on:

  • The candidate will be providing telephone/email support for patient's as it relates to the Patient Portal.
  • This candidate will also provide coverage of our print center on a rotating basis which is likely 1 day per week on site.

Ideal Background:

  • Experience in clinical IT support would be ideal, excellent communications skills , clear speaking, patient person.

Team and Team size:

  • The candidate will be working with two tech specialists who are providing the same support.
  • Excellent customer service required. Previous healthcare support preferred.

Top Responsibilities:

  • Answering phone calls and emails from
  • Patients who have questions about the portal, results, troubleshooting password issues.
  • Print Center duties on a rotating basis will require running the jobs/ daily mail.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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