The Market Research and Insights Analyst will support research efforts as part of the team. This role is responsible for autonomously analyzing quantitative and qualitative data and supporting all research initiatives. This individual will work cross-functionally to deliver on key initiatives to drive fact-based decision making and a deep understanding of our customers (B2B and B2C).
- Provide analytical support and execution on market research projects for client.
- Individually manage Customer Satisfaction surveys, annual market study and industry insights.
- Work closely with Project Manager to provide support on execution of research studies: audience and data segmentation, survey design and setup.
- Convert complex data and findings into understandable tables, graphs, and written reports.
- Manage multiple research projects simultaneously coordinating timelines and deliverables.
- Day-to-day management of external research vendors.
- Field support for new user setup within system.
- Proven Market Research Analysis experience
- Ability to interpret large amounts of data and to multi-task
- Strong communication and presentation skills
- Adequate knowledge of data collection methods (polls, focus groups, surveys etc.)
- Working knowledge of data warehousing, modelling, and mining
- Independent self-starter; ability to multi-task in a fast-paced environment; enthusiastic, positive, and detail-oriented.
- Strong analytical and critical thinking
Your Background:
- 3-5 years of experience in market research analysis
- BS degree in Statistics, Marketing or related field
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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