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Sr. User Experience Designer
Richfield, Minnesota  |  Remote, Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on January 19, 2022
Job Id #52900 Posted December 21, 2021

Job Description:
  • UX Strategy and UX Practice Leader who is comfortable breaking into a new group with tech teams who are not used to working with UX
Business Overview:   
  • People, relationship and collaboration are at the center of how we envision the future and create new empowering, modern experiences.
  • The Employee Experience team seeks a future thinking, human-centered, energized candidate to make a positive impact on our fast-paced, customer-obsessed team. 
  • You will be a UX and Service Design practice leader and have the ability to lead world-class design experiences and represent the employee and customer user need throughout the lifecycle of a project/experience. 
  • As we create a new product experience you will have a background in facilitating, leading conversations with, and presenting to, team, business analysts, business stakeholders, project managers, UX peers, UX research, engineers and developers. 
  • You should also be comfortable working autonomously and with remote teams (and on site when safe to do so) and across multiple projects, managing both long term and short time timelines, and have the ability to prioritize, self-define tasks, deadlines, and conduct quality assurance to ensure final product meets UX standards to create best in class experiences for our customer and employees.
Project Description:
Position Overview:
  • Responsibilities/Deliverables that the resource will be responsible for:
  • Relationship builder able to evangelize the mission and value of UX, build bridges, seek and gain alignment across business and discipline groups.
  • Be responsible for creating and leading best in class intuitive visions, concepts, wireframes and visual designs for new work-order product experience
  • Creating flows and journey maps to depict interaction solutions that are in line with user, business and IT requirements.
  • Ability to present UX work and findings to a variety of audiences, including business product owners, IT resources, and senior leaders in the Client enterprise.
  • Ability to work with business product owners, engineers, IT developers, business analysts, researchers, and other project resources. 
  • Ability to translate complex user need, business requirements and strategy documents into simple, concise and compelling solutions. 
  • Produce a variety of UX deliverables including visual design and information architecture.
  • Perform UX quality assurance against developed applications and log defects with development teams. 
  • Must understand mobile first and be proficient in designing for touch devices for the product evolution. 
  • Comfortable acting as a designer and partnering with designers within a framework of project requirements to completion of deliverables as required.
Skills Overview:
What are the MUST have skills that you are looking for in a candidate?
  • Portfolio required for submission (online or PDF is acceptable)
  • Portfolio must include visual design, user flows and wireframes 
  • 10+ years’ experience delivering digital solutions to a variety of industries 
  • 5+ years experience in leadership role with other designers is preferred
  • Experience working on website, tablet applications and other touch-based interfaces 
  • Strong ability to build relationship, collaborate and assert a point of view positively 
  • Touch and mobile first experience preferred 
  • Comfortable with ambiguity 
  • Has the ability to deep dive into the analytical details, and effortlessly zoom out to the level of strategy and vision
  • HAS To have design thinking experience. Ability to run DT workshops of all flavors. 
  • Experience with enterprise app design is a must
  • Experience with working with the product model of product managers, engineering, and user experience. 
  • Ability to lead and truly be a UX Lead. This job often requires you to be immersed in lots of technical detail and complexity, so it’s imperative this person can manage the complexity and provide that XD leadership.
Preferred Qualifications
  • Bachelor’s Degree in user experience, graphic design, marketing, human factors or similar 
  • Empathy
  • Experience transforming complex process to intuitive human-centered digital solutions.
  • Prototyping skills 
  • Understanding of HTML/CSS (position does not include front-end development)
What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role?
  • FIGMA is ideal
  • InVision
  • Jira 
  • MicroSoft Suite
What are the soft skills that you feel candidate’s must-have in order to be successful in this role?
  • Relationship builder and UX practice advocate for Human Centered Design 
  • Service Design
  • Self-driven and pro-active 
  • Comfortable representing human centered work to UX, business and IT partners
Please provide three industries that would produce fitting candidates:
  • Corporate design experience, nice to have
  • Retail, ecommerce businesses
  • Web and/or native

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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