Find Jobs
IT Support Specialist
Minneapolis, Minnesota  |  Remote, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on January 22, 2022
Job Id #52361 Posted December 9, 2021


  • Support MSO Nextgen Applications team in daily operations of Nextgen, create and maintain user accounts, create and update helpdesk tickets through satisfactory completion, application reporting, knowledgebase documentation, and end user first level support.
  • Candidate will be working with team of 4 Business Analysts

Ideal Background:

  • helpdesk ticketing systems, healthcare knowledge, electronic health records and databases and business intelligence tools

Top Responsibilities:

  • System Access Requests to add/modify/delete user access,
  • Morning systems audit, work helpdesk tickets, work with users to answer questions and give guidance, run and distribute reports.

Skills/attributes Required

  • 2 years Customer Support experience, 1 year or more technical support experience, proficient in Microsoft Office, access to quiet working location and strong internet connectivity, good verbal/written communicator, strong problem solving skills, excellent customer service, detail oriented, quick learner

Skills/attributes Preferred

  • Attention to detail, Time Management, OneNote and Teams, SmartSheets, PowerBI, SQL querying, Reliability, Ability to learn quickly, follow technical instructions, explain technical information clearly, working independently

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


What is your gender?

What is your ethnicity?

What is your Veteran / U.S. Military Status?

Do you identify with one or more of the classifications of protected veterans below?

If yes, please indicate by checking the appropriate box below

Do you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


You have saved your first job! To see all your Saved Jobs, click here. Or continue scrolling through jobs and bookmark openings that catch your eye and apply for those jobs later.

Return to Job Search

We’re sorry!

There are currently no open positions in your location or accepting applications from out of the country

Return to Home
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.