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Client Engagement Manager
St. Louis Park, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on November 27, 2021
Job Id #52228 Posted November 17, 2021

What you’ll do:


  • Develop, grow, and sustain strategic client relationships. Facilitate programs that draw out and answer clients’ needs.
  • Anticipate the needs, concerns and input from clients, and advocate for high-ROI solutions that may challenge perspectives on process, systems, and customers.
  • Understand client business, internal dynamics, industry, and competition to help bring clients the right solutions at the right time.
  • Support and drive progress toward the vision for each account in partnership with the broader agency team.
  • Engage and partner with a multi-disciplinary team of project managers, designers, developers, and business experts in a way that leads to bold ideas and mission effectiveness as well as operational efficiency.
  • Contribute digital marketing strategy expertise to contribute to deliverables such as digital roadmaps, MVP definition, feature set prioritization, requirements documentation, strategic perspectives, user experience recommendations, and Agile technical delivery work reviews.
  • Proactively run the account, recognizing opportunities, foreseeing risks, and always staying out in front of it.
  • Drive project and program scope definition (including contract negotiation, renewals, proposals, and SOWs) with clients and internal stakeholders.



What you bring:


  • Solid stakeholder management and communication skills, and the ability to articulate project scope, milestones, risk mitigation strategies, and end-state outcomes to both executives and day-to-day contacts.
  • In depth knowledge and experience with end-to-end digital experience design and development and the ability to translate that experience effectively to future projects.
  • Demonstrated ability to proactively develop core skills, demonstrate confident executive presence, and collaborate closely with your teams in a professional environment.
  • Experience with Salesforce (Marketing Cloud, Tableau CRM, Experience Cloud) and/or Sitecore preferred.
  • 4 years of experience in a digital agency, consultancy, digital marketing or digital product development environment.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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