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Sr. Systems/Business Analyst
Edina, Minnesota  |  Remote, Hybrid
Contract Position
It appears that you have already applied to this job.
Applied on December 3, 2021
Job Id #52108 Posted November 11, 2021


Position Summary:

  • The BA position will support the delivery of the Service Now program and provide support to multiple workstreams, business processes, and implementation path.
  • These resources will bring proven Service Now experience to enable and coach the company's  service and process owners through service management implementation as well as guide through process definition and improvement.
  • They will use their expertise to facilitate process and requirements gathering to assist customers and align with best practices within the organization

General Job Information:

  • Looking for an experienced business analyst who will design, implement, analyze, and modify systems for various applications.
  • Define system objectives and prepares system design specifications.
  • Responsible for interface problem solving.
  • Responsible for gathering analyzing client business requirements to identify and solve problems.
  • Acts as communication liaison between business and IT teams.
  • Focus: ServiceNow service, process, and project analysis to support delivery.

Requirements:

  • Self-starter, needs to be able to work independently, ServiceNow user or analysis experience, agile practice experience.

Preferred:

  • 10 years business analysis experience. 
  • 1-3 years ServiceNow experience, scrum master experience, project management experience, Jira experience

Skills:

  • Customer Service: Intermediate
  • Communication: Intermediate
  • Problem Solving: Intermediate
  • Business Analyst: Expert.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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