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Infrastructure Engineer
Mt. Laurel, New Jersey  |  Remote, Hybrid
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Applied on November 27, 2021
Job Id #52013 Posted November 9, 2021

  • The Infrastructure Engineer provides technical design & solutions expertise, incident & problem management, as well as technical support for company's  IT Server Infrastructure.
  • The Infrastructure Engineer works closely with customers, external support groups, internal IT teams, and service providers to ensure rapid resolution of incidents.
  • This position reports to the RTG Director of Infrastructure Engineering.
  •  Primary focus on Application Delivery, VMWare, Citrix infrastructure, and Windows Server Operating System Implementation and Support
  •  Automate recurring processes to ensure they are repeatable and standardized
  •  Provide Incident support by responding to incidents via system notifications, notifications from the offshore support team and the incident ticketing system
  •  Provide problem management by taking ownership of repeating incidents, researching root cause and resolving problem.
  •  Investigate new technologies and determine how they will be supported by the team if implemented. Create design documents, playbooks, and support documentation
  •  Build virtual machines in VMWare & Azure
  •  Be available for an afterhours on-call rotation.
  •  Participate in projects by attending project meetings and delivering on tasks as assigned.
  •  Other duties as assigned.
  •  Bachelor’s Degree in Information Systems or related discipline or 4+ equivalent years of experience supporting a large scale, complex, diverse environment.
  •  Technical knowledge of Citrix & VMWare.
  •  Technical knowledge of Microsoft Technologies – Microsoft Windows Server, Clustering, AAG Clustering, DFS, Active Directory, DNS, and DHCP.
  •  Basic understanding of Storage Area Networks.
  •  Basic understand of networks and load balancers.
  •  Strong problem-solving skills, critical thinking, excellent analytical ability, strong judgment and the ability to deliver high performance and high levels of customer satisfaction in a matrix managed environment.
  •  Technical understanding of Azure and AWS is preferred.
  •  JSON & PowerShell scripting expertise is preferred.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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